I asked our production facility a question yesterday. It answered.
Stefan Marcus Neuber
Bike Club plans its 25,000 sq ft Rainham site from Berlin: layouts explored through conversation, capacity modelled against the building as it is, and reports prepared in minutes, with a person reviewing every output.
03ReportingDrafted by Plenex · Signed off by people
One environment. Any report.
If your team produces it from a site, Plenex can prepare it.
Measured in practice
300×faster
One week → eight minutes
Time to produce a risk assessment and method statement went from a working week to eight minutes in a single deployment with one of the world’s largest privately held manufacturers. Every draft is reviewed by people before use.
01
Drafted from the site as it is
Every report starts from the current state of your environment, not a blank template. What is there, what condition it is in, and what has changed.
02
Evidence behind every line
Each finding links to the exact place it came from. Reviewers open that location in 3D and see it for themselves before signing off.
03
Your controls, cited by name
Upload your internal policies once and drafts reference them directly, so the output reflects how your organisation actually works.
04QuestionsAsked and answered
What can I ask Plenex?
Anything practical about a site: what is there, what condition it is in, what has changed, whether something fits, what risks to consider before work. You can tag a specific asset in the conversation to ask about exactly that.
Which reports does it support?
Teams use Plenex to prepare RAMS (risk assessments and method statements), condition reports, health and safety assessments, contractor and insurance surveys, and maintenance and inspection reports. The same understanding of the site backs each one.
Can it use our internal policies?
Yes. Upload your policies to the policy library and reports reference them, so the output reflects your controls and requirements.
Can teammates review reports together?
Yes. Multiple people work in the same scenes and reports, with comments, teammate mentions and sharing. You can select any report text and use Ask Plenex to dig further.
How are findings checked?
Every finding links to the physical context it came from, so a reviewer can open the exact location in 3D and see the evidence for themselves. Reports are drafts for your team to review and sign off; they do not go out on their own.
What do we need to get started?
Very little from your side. We set your site up in Plenex with you, and you add the documents your reporting relies on, such as internal policies. Book a demo and we will walk you through it.
Can we start with one site?
Yes. That is how most teams start: one site, the reports you already produce, and your own questions. Expanding later reuses everything you have set up.
05Book a demoOne site is enough to start
See it on a real environment.
Tell us about your sites and the reporting your team produces today.
Physical environments, made understandable and queryable
Plenex makes the physical world queryable. Understanding what exists within complex physical environments, where assets are, their condition and what has changed still requires repeated site visits, manual inspections and fragmented information. This makes maintenance, H&S, compliance and insurance slow, expensive and difficult to scale.
Lewis Fail
Co-founder & CEO
Commercial background across finance, fintech, growth and strategy, previously Head of Growth at a physical AI startup. Leads strategy, commercial and customer development.
Dr Soon Yau Cheong
Co-founder & CTO
AI researcher and engineer with over a decade of experience in computer vision. PhD in generative AI and published author on image generation. Leads architecture and product engineering.
Product update
What is new in Plenex: September 2026
30 September 2026 · Soon Yau Cheong, Co-founder & CTO
This month’s release is about doing whole jobs, not just answering single questions.
Multi-step tasks
Give Plenex a job with several stages and it works through the site itself, showing you what it is examining at each step. You watch the task progress rather than waiting on a black box.
Guided measurement and space planning
Measure within a scene with the assistant guiding the points, and explore storage and layout options against the actual building, represented in both 2D and 3D.
Sharper conversations
Tag a specific asset in chat so Plenex knows exactly what you mean, and attach files to a conversation when the job needs them.
Better ways to look
Bird’s-eye views with the roof cut away, and the ability to open the relevant area in 3D directly from a report finding, so reviewers can see the physical context behind every conclusion.
Reporting as a team
Multiple people can now work in the same scenes and reports. Comment, mention a teammate, share the report, and select any report text and use Ask Plenex to continue the conversation from that exact point.
Reports can also reference the policies your organisation has uploaded to its policy library, so the output reflects your internal controls.
These improvements are rolling out to current customers now.
Customer story
How Bike Club assesses its Rainham facility from Berlin
30 September 2026 · Lewis Fail
“I asked our production facility a question yesterday. It answered.” Stefan Marcus Neuber, Bike Club
Bike Club’s operations site in Rainham, east London, covers roughly 25,000 square feet. The manager responsible for planning it is based in Berlin. That distance used to work the way it does everywhere: questions about the site waited, either for someone on the floor to stop what they were doing, or for the next visit.
With Plenex, Stefan queries the Rainham site directly. In his own account of using it, three things changed.
Warehouse planning happens through conversation. Instead of waiting on successive CAD iterations to evaluate a layout idea, he explores options against the building as it actually is.
Capacity is modelled against the real building. When dimensions or constraints change, the capacity question is asked again rather than re-surveyed.
Reports come together in minutes. The output is prepared from the site itself, and a person reviews it before it is submitted anywhere.
The part we care most about is the friction that disappears. Questions about a remote site normally consume someone else’s time, which is exactly why managers postpone them and decisions wait for the next visit. Plenex makes it easy to ask the question at the moment it arises.
Bike Club’s Operations and Facilities Management teams are using Plenex at the Rainham site today, with remote capacity planning and site assessment as the primary use case.
Practical insights
Physical reporting, automated
30 September 2026 · Lewis Fail
Ask an operations or facilities team where their time goes and reporting is always near the top. Not because writing is hard, but because of everything that comes before the writing.
Information about a site is fragmented across old reports, drawings, spreadsheets, asset registers, maintenance records and people’s heads. Answering a practical question usually means finding the right person, arranging a visit, inspecting the environment and manually turning observations into documentation. Then the next job starts the process again, on the same site, for a different document.
Plenex changes the shape of that work. The workflow is: physical environment, question, grounded answer, report, review.
Take one concrete example. A team needs a RAMS, a risk assessment and method statement, for replacing a damaged racking run. Plenex identifies the risks from the site itself, draws controls from the company’s own uploaded policies, drafts the method, and hands the document to a person to review, adjust and sign off.
The important part is what happens next. The understanding that produced the RAMS does not disappear into the PDF. The same site knowledge backs the next job, a condition report, a contractor survey, a capacity assessment, without anyone rebuilding their understanding from scratch.
Two honest boundaries. Plenex reduces unnecessary visits where the required information already exists; it does not pretend every inspection can disappear. And outputs that need specialist judgement or professional sign-off still get it. The aim is that your experts spend their time judging, not gathering.
Product update
Bringing your policies into site reporting
30 September 2026 · Lewis Fail
A report is only useful if it reflects how your organisation actually works. Generic safety boilerplate helps nobody, least of all the person on site who has to follow it.
That is what the policy library is for. Your organisation uploads its internal policies to Plenex once: safety rules, working procedures, site-specific requirements. From then on, when Plenex prepares a report, findings can reference the relevant policy directly, and the controls that appear in the output come from your own requirements.
In practice it looks like this. Plenex flags damaged racking near a walkway. Your internal policy on racking inspections and exclusion distances is in the library, so the finding cites it, and the drafted report carries your control, not a generic one.
The result is consistency. Two sites, two teams, two contractors, one set of rules, applied the same way in every report, with the source visible to whoever reviews it.
As always, the report is a draft for your team. People review, adjust and sign off before anything is issued.